Data controller

The person responsible for processing personal data is:
Elegance Perfume
Anita VIAUD
Email: parfumelegance@gmail.com

Data collected

During your visit or order, we may collect:

your identity information (surname, first name),
your contact details (address, email, telephone),
your order and delivery data,
your browsing data (cookies, IP address).

⚠️ Your payment information (credit card, RIB, etc.) is not collected or stored by www.parfumelegance.com .
They are processed exclusively by our secure payment providers (e.g. Stripe, PayPal, etc.), who use security protocols that comply with international standards (PCI-DSS).

Purpose of processing

Your data is used only for:
process and ship your orders,
manage invoicing and payments,
provide customer service and after-sales support,
inform you about our products (if you consent).

Data sharing

Your data may only be transmitted to:
our delivery and payment providers,
our technical partners (host, IT support),
the authorities in case of legal obligation.
They are never sold or transferred to third parties without your consent.

Retention period

Billing data: 10 years (legal obligation).
Contact data (newsletter, marketing): 24 months after the last interaction.
Browsing data (cookies): maximum 13 months.

Cookies

The site uses cookies to improve your browsing experience and analyze traffic.
You can configure your preferences via your browser.

Your rights

In accordance with the GDPR, you have the following rights:
right of access, rectification and deletion of your data,
right to limitation and opposition to processing,
right to the portability of your data,
right to withdraw your consent at any time.
To exercise your rights, contact us at: parfumelegance@gmail.com
You can also file a complaint with the CNIL (www.cnil.fr).

Security

We implement all necessary measures to protect your data against unauthorized access, loss or alteration.